Get Support Tools

Pricing

Below you will find a list of our prices and services.
Please note that not all prices or services may be listed, and some prices may vary based on job complexity or other circumstances.
The prices listed below are intended as a guide and may be subject to change (though we avoid doing this unless its absolutely required.)
No Fault Found
  •  
  • We do not charge when we cannot find a fault or cannot repair your device.
NO FEE
On Site Support

Same Day

  • On Site Attendance
  • Subject to Availabilty/Urgency
$150/hr

Booked Ahead

  • Booked a minimum 3 days in advance
  • Subject to Availability
$70/hr
Drop In Service

Premium

  • Priority given over other drop in work
  • 1-2 Days Duration on Average
$130/hr worked

Economy

  • Ideal for longer jobs or slower computers
  • 5-7 Days Duration on Average
$65/hr worked
NBN Support / Upgrade Service
  •  
  • On Site Attendance
  • Assistance and Advice on NBN Upgrades
  • Includes Telephony (VoIP) and NBN Device Support
  • Configuration of Devices, Advocacy with Telcos
  •  
  • Minor Followup Visits (e.g. Modem Install) at no charge
  •  
  • Booked in Advance
  • Please specify you want this service when booking
$150/major visit
Computer Cleanout Service
  •  
  • Drop In Service
  • Average Duration 5-7 Days
  • Complete Computer Cleanup
  • Antivirus, Anti-Malware Scanning
  • Post visit advisory on Computer Health at Request
  •  
  • Booked in Advance
  • Please specify you want this service when booking
$180/device
NDIS Services
  •  
  • Including but not limited to:
  •  
  • Assistance and Training
  • NDIS Assistive Technology Acquisition and Quoting
  • NDIS Assistive Technology Installation and Configuration
  • NDIS Daily Assistive Tasks
  •  
  • All Services are Quoted in Advance and are based on best practice and the NDIS Price Guide and Require a Valid Service Agreement.
Ask us for a Quotefor accurate pricing
Web Design Services
(Does not include Web Hosting, which is a separate ongoing cost)

Small Site

  • 1-4 Pages
  • Duration Averages 3-6wks
  • Training Included
  • Basic Graphic Design Included
Starting at $800/site

Large/Complex Site

  • Unlimited Pages
  • Training Included
  • Full Graphic Design Included
  • Advanced Email and Back Office Tools Available
  •  
  • Ideal for Intranets, Online Offices,
  • Remote Work Portals and the like
Starting at $1200/site

Payment Options

Bank Transfer / OSKO / PayID

Bank Transfer / OSKO / PayID

We fully support bank transfers, and are ready (and prefer) to accept fast payments via OSKO/PayID

Cash

We are always happy to accept cash payments, but will need notice if you require change.

Card

We are able to accept card payments from EFTPOS, Visa, Mastercard and American Express cards, and are able to accept Apple/Google Pay payments.
Afterpay

Afterpay

We are proudly able to offer Afterpay service to our clients. Please request this when booking.
(Not available for Gift Cards or Purchases under $10)

PayPal

We are also able to accept PayPal as a Payment Method, simply request this ahead of time so we can issue a PayPal compatible Invoice.
We offer lower prices on technology services for aged, disabled, and disadvantaged clients, please get in touch if you need our services and require these discounts for a fixed quoted price.